At House of G we understand how important privacy is; especially to those in the LGBTQ+ and kink communities. Because of this, we feel we need to go above and beyond when it comes to the privacy and safety of your photos.
While we think you’ll be proud of the photos we create together, they are images of you and only you have the right to share them.
All images used on our website and social media channels are with the kind permission of the people in them. If you’ve previously given us permission, but change your mind, let us know and we’ll take them down as soon as we can.
All of our photography and editing is done in-house by G themselves; the only time we will share an image with a third party is if you choose to purchase a print, piece of wall art or other physical product.
While we do own the copyright, we promise to never license or sell that right to any third party without your permission, except for the purpose of using online services to display that image to you through a secure gallery.
You may decide that you no longer wish us to have copies of your photos. If this is the case, please let us know in writing and we will delete all copies. We ask for the request in writing because we want to be clear that it is irreversible.
Full Privacy Notice
House of G customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
privacy@houseofg.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Website user information (including user journeys and cookie tracking)
- Photographs or video recordings
- Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Marketing preferences
- IP addresses
- Website and app user journey information
- Records of consent, where appropriate
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
Where we get personal information from
- People directly
How long we keep information
We will only ever keep data for as long as is necessary to fulfil the purposes for which we collected it. This will include for the purposes of satisfying any legal, accounting, or reporting requirements.
Who we share information with
Data processors
Google Ananlytics
This data processor does the following activities for us: Google Analytics processes information about: the pages you visit on the House of G website how long you spend on each page how you got to the site what you click on while you’re visiting the site
Brevo
This data processor does the following activities for us: We use the Brevo platform to send email updates about House of G to you. This involves us sharing your name and email address with the platform provider, Sendinblue, as a data processor. Sendinblue also collects some personal data via the Brevo platform as a data controller in their own right. For example, technical information about your device. For more information, you can read Brevo cookie statement and the SendinBlue privacy statement.
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated:
10 September 2024